Posted on : 2009 Nov 12 10:26:32
Renewal/ retention Programs Manager
CATEGORY:
JOB DESCRIPTION:
The position is open in the BitDefender Marketing Team.
JOB RESPONSABILITIES:
- Responsible for creating and implementing online marketing retention/renewal campaigns
- Responsible for retention rates and renewal rates
- Cooperating with Product Managers & Product Marketing Managers teams to suggest product improvements (incl. product communication)
- Cooperating with the online team to implement changes in visitor’s path for improving renewal and retention rates and customer’s communication in customer lifecycle (my account, e-mail marketing, product communication)
REQUESTS:
- Previous experience in setting-up and coordinating retention programs for consumers (mass-programs)
- Software or telecom industry (preferable) experience
- Consumer programs experience
- Marketing degree (preferable)
- Customer oriented attitude
- Project management skills
- Very good English
JOB OFFER:
- Competitive compensation & benefits package (including medical insurance)
- Young, dynamic and multicultural work environment
- Flexible work schedule
- Professional and personal career development through specialized trainings
